Terms of Service

Effective Date: 15/08/2026
Last Updated: 15/08/2026

Welcome to GlovaQ ("GlovaQ," "Company," "we," "our," or "us"). These Terms of Service ("Terms") govern your access to and use of the GlovaQ website, web application, mobile application, and all related services (collectively, the "Services").

By accessing or using the Services, you acknowledge that you have read, understood, and agree to be legally bound by these Terms. If you do not agree, you must not use the Services.

1. Definitions

For the purposes of these Terms:

• Account means your registered GlovaQ account.
• AI Analysis means any computer-generated cosmetic or skincare assessment produced through GlovaQ.
• Content means text, images, graphics, software, videos, data, recommendations, reports, AI outputs, documentation, and all other materials available through the Services.
• User means any individual or organization using the Services.
• Subscription means any paid plan offered by GlovaQ.
• Affiliate Product means a product available through a third-party retailer for which Glovaq may receive a commission.
• Facial Image means any photograph, image, or visual representation uploaded for cosmetic analysis.
• Personal Data means information that identifies or can reasonably identify an individual.

2. Eligibility

To use the Services, you represent and warrant that:

• You are at least the minimum legal age required i.e. 18.
• You have the legal capacity to enter into a binding agreement.
• The information you provide is accurate, current, and complete.
• You will comply with all applicable laws and regulations.

3. Account Registration

Certain features require the creation of an account.
You agree to:

• Provide accurate registration information.
• Maintain the confidentiality of your login credentials.
• Promptly update your account information if it changes.
• Notify GlovaQ immediately of any unauthorized access or suspected security breach.

4. Services Provided

Glovaq provides AI-powered beauty and skincare assistance, including but not limited to:

• AI-assisted cosmetic skin analysis
• Personalized skincare routines
• Budget-based product recommendations
• Product ingredient insights
• Beauty education
• Progress tracking
• AI-generated beauty reports
• Product price comparison
• Shopping assistance
• Affiliate product recommendations
• Future AI-powered beauty features

5. Nature of AI Recommendations

GlovaQ utilizes artificial intelligence, machine learning models, computer vision technologies, and other automated systems to generate cosmetic recommendations.
You acknowledge that:

• AI-generated recommendations are estimates.
• AI outputs may vary depending on image quality, lighting conditions, device capabilities, and information provided by the user.
• AI-generated outputs are informational only.
• AI recommendations should not be interpreted as medical advice or a medical diagnosis.

6. User Responsibilities

You agree to use the Services responsibly.
You shall:

• Upload only photographs that you own or have permission to use.
• Provide truthful information.
• Use the Services only for lawful purposes.
• Respect the rights of other users.
• Maintain the security of your account.

• Upload another person's facial image without permission.
• Misrepresent your identity.
• Attempt to interfere with the operation of the Services.
• Circumvent security measures.
• Upload malicious software.
• Reverse engineer any part of the platform except where permitted by law.
• Copy, scrape, or extract data from the Services without authorization.
• Use automated tools or bots in a manner that disrupts the Services.

7. Facial Image Processing

Certain Services require users to upload facial photographs.

By uploading facial images, you represent that:

• You own the images or have permission to upload them.
• You consent to GlovaQ processing those images to provide AI-assisted cosmetic analysis.
• You understand that image quality may affect AI-generated outputs.

8. User Content

You retain ownership of the content you submit to the Services.

However, by uploading content, you grant GlovaQ a limited, non-exclusive, worldwide, royalty-free license to:

• Process your content.
• Display your content to you within the Services.
• Generate AI outputs.
• Improve service functionality where permitted by law and with appropriate safeguards.

9. Acceptable Use Policy

Users must not:

• Use the Services for unlawful purposes.
• Upload illegal, harmful, defamatory, obscene, or fraudulent content.
• Attempt to gain unauthorized access to any system.
• Use the Services to infringe intellectual property rights.
• Introduce malware or malicious code.
• Interfere with the experience of other users.
• Misuse AI-generated content for deceptive or harmful purposes.

10. Service Availability

While we strive to maintain reliable Services, we do not guarantee uninterrupted availability.

The Services may occasionally be unavailable due to:

• Scheduled maintenance
• Security updates
• Technical failures
• Third-party outages
• Internet disruptions
• Force majeure events

11. Changes to the Services

GlovaQ may:

• Introduce new features
• Modify existing functionality
• Remove features
• Change subscription offerings
• Improve AI models
• Update pricing
• Modify user interfaces

12. Intellectual Property

All intellectual property rights in the Services, including but not limited to software, source code, AI models (where owned by GlovaQ), algorithms, graphics, icons, logos, trademarks, designs, layouts, documentation, text, databases, and other proprietary materials, are owned by or licensed to GlovaQ.

Except as expressly permitted in these Terms, you may not:

• Copy
• Modify
• Reproduce
• Distribute
• Sell
• License
• Publish
• Create derivative works
• Reverse engineer
• Commercially exploit

13. AI Services and Cosmetic Analysis

GlovaQ provides AI-powered cosmetic analysis and personalized beauty recommendations using artificial intelligence, computer vision, machine learning technologies, and user-provided information.

By using these Services, you acknowledge and agree that:

• AI-generated reports are generated automatically based on the information and images you provide.
• AI analysis may not always identify every visible skin concern.
• Environmental factors including lighting, camera quality, image resolution, facial expressions, cosmetics, filters, camera angle, and other variables may affect the accuracy of AI-generated outputs.
• AI-generated recommendations are intended solely for informational and cosmetic purposes.

14. Personalized Recommendations

GlovaQ generates personalized recommendations using multiple factors, which may include:

• Uploaded facial images
• User-reported skin type
• Beauty goals
• Skin concerns
• Budget preferences
• Product ingredient information
• Historical progress tracking
• User feedback
• Product availability
• Other relevant information voluntarily provided by the user

15. Product Recommendations

GlovaQ recommends skincare, beauty, cosmetic, wellness, and related products from various brands.

Recommendations are generated using multiple factors, including but not limited to:

• Ingredient compatibility
• Declared skin concerns
• Product formulation
• Budget preferences
• Product popularity
• Availability
• User preferences
• AI-generated suitability scores

16. Product Availability and Pricing

Product prices displayed within the Services are obtained from third-party retailers or publicly available information where available.

Although GlovaQ makes reasonable efforts to provide accurate pricing information, we do not guarantee that displayed prices are:

• Current
• Complete
• Error-free
• Available at all retailers

17. Price Comparison Services

Certain Services may compare prices across multiple online retailers and, where available, offline retail information.

Price comparison features are provided solely for user convenience.

GlovaQ does not guarantee:

• Lowest market price
• Product availability
• Delivery times
• Product authenticity
• Promotional eligibility
• Accuracy of third-party pricing information

18. Affiliate Relationships

Some products recommended through GlovaQ may contain affiliate links.

When users purchase products through these links, GlovaQ may receive a commission from participating retailers.

Affiliate commissions do not increase the purchase price paid by users.

GlovaQ strives to maintain objective recommendations and does not intentionally prioritize products solely because affiliate commissions are available.

However, users acknowledge that affiliate relationships may exist with certain merchants.

19. Third-Party Retailers

Purchases made through external retailers are governed exclusively by the retailer's own:

• Terms of Service
• Privacy Policy
• Shipping Policy
• Return Policy
• Warranty Policy

• Delivery delays
• Incorrect shipments
• Damaged goods
• Counterfeit products
• Product recalls
• Customer service provided by retailers
• Refund decisions made by retailers

20. User Reviews and Community Feedback

Users may have opportunities to submit reviews, ratings, photographs, comments, and other feedback.

By submitting such content, you represent that:

• The content is truthful.
• The content is your own.
• The content does not violate any law.
• The content does not infringe the rights of any third party.

21. Premium Subscription

Certain features of the Services may require a paid subscription.

Subscription benefits may include:

• Advanced AI skin analysis
• Unlimited or increased scan limits
• Historical progress tracking
• Detailed skincare reports
• Personalized beauty insights
• AI routine optimization
• Ad-free experience
• Early access to new features
• Priority customer support

22. Subscription Fees

Subscription pricing will be displayed before purchase.

Unless otherwise specified:

• Subscription fees are charged in advance.
• Applicable taxes may be added.
• Prices may vary by country or platform.
• Promotional pricing may be temporary.

23. Automatic Removal

Unless cancelled before the renewal date, subscriptions automatically renew for the same billing period.

By purchasing a subscription, you authorize GlovaQ or its payment processor to automatically charge your selected payment method at each renewal date.

You may cancel automatic renewal at any time before the next billing cycle.

24. Payment Processing

Payments are processed through authorized third-party payment providers.

GlovaQ does not store complete payment card information.

Payment processing is subject to the terms and privacy policies of the applicable payment processor.

Users are responsible for maintaining valid payment information.

25. Failed Payments

If payment cannot be processed:

• Premium access may be suspended.
• Subscription benefits may be revoked.
• Access may revert to the free version.
• Outstanding balances may remain payable.

26. Free Trial Offers

GlovaQ may occasionally offer free trials.

Unless otherwise disclosed:

• Free trials automatically convert into paid subscriptions upon expiration.
• Users may cancel before the trial ends to avoid charges.
• Eligibility requirements may apply.
• GlovaQ may limit the number of free trials per user.

27. Promotional Offers

Discounts, promotional codes, referral rewards, and limited-time offers:

• Have no cash value.
• Cannot be combined unless expressly stated.
• May expire without notice.
• May be withdrawn at any time.

28. Advertising

The free version of the Services may display advertisements.

Advertisements may include:

• Beauty products
• Skincare products
• Cosmetics
• Wellness services
• Related promotional content

30. Medical Disclaimer

GlovaQ is not a healthcare provider, dermatologist, medical clinic, or medical device.

The Services:

• Do not diagnose diseases.
• Do not prescribe medication.
• Do not replace professional medical advice.
• Do not provide emergency healthcare.

31. Limitation of Liability

To the fullest extent permitted by applicable law, GlovaQ, its directors, officers, employees, affiliates, licensors, service providers, and partners shall not be liable for any indirect, incidental, consequential, exemplary, punitive, or special damages arising out of or relating to:

• Use of or inability to use the Services.
• AI-generated recommendations.
• Cosmetic outcomes.
• Product purchases.
• Third-party retailer actions.
• Pricing inaccuracies.
• Service interruptions.
• Data loss.
• Unauthorized access.
• Viruses or malicious software.
• Loss of profits, revenue, goodwill, or business opportunities.

32. User Assumption of Risk

You acknowledge and agree that:

• Cosmetic products may produce different results for different individuals.
• Allergic reactions are possible even when products appear suitable.
• Patch testing new products is recommended before regular use.
• AI recommendations are informational only.
• You are solely responsible for deciding whether to purchase or use any recommended product.

33. Indemnification

You agree to defend, indemnify, and hold harmless GlovaQ, its affiliates, directors, officers, employees, contractors, licensors, and partners from and against any claims, damages, liabilities, losses, costs, and expenses (including reasonable legal fees) arising from or relating to:

• Your use of the Services.
• Your violation of these Terms.
• Your infringement of third-party rights.
• Your misuse of AI-generated outputs.
• Your uploaded content.
• Your violation of applicable laws.

34. Suspension and Termination

GlovaQ reserves the right to suspend, restrict, or terminate your access to the Services immediately and without prior notice if we reasonably believe that you have:

• Violated these Terms.
• Used the Services unlawfully.
• Attempted unauthorized access.
• Interfered with platform security.
• Uploaded harmful or illegal content.
• Misused AI features.
• Engaged in fraudulent activity.

35. Effect of Termination

Upon termination:

• Your right to use the Services immediately ceases.
• Subscription benefits may end.
• Certain information may be retained as required by law or for legitimate business purposes.
• Clauses relating to intellectual property, limitation of liability, indemnification, dispute resolution, and governing law shall survive termination.

36. Intellectual Property Infringement

If you believe that material available through the Services infringes your intellectual property rights, please contact us with:

• Your contact information.
• Identification of the copyrighted or trademarked work.
• Identification of the allegedly infringing material.
• A statement that you have a good-faith belief the use is unauthorized.
• A statement that the information provided is accurate.

37. Third-Party Links

The Services may contain links to external websites or services.

GlovaQ does not control and is not responsible for:

• Third-party websites.
• Third-party products.
• Third-party content.
• Privacy practices of external services.
• Availability of external services.

38. Force Majeure

GlovaQ shall not be liable for delays or failures caused by events beyond its reasonable control, including but not limited to:

• ral disasters.
• Floods.
• Fires.
• Earthquakes.
• Government actions.
• War.
• Terrorism.
• Internet outages.
• Power failures.
• Labor disputes.
• Cyberattacks.
• Pandemics.
• Failures of third-party service providers.

39. Changes to the Terms

GlovaQ may revise these Terms from time to time.

Material changes may be communicated through:

• The website.
• The application.
• Email notifications.
• Other reasonable means.

40. Governing Laws

These Terms shall be governed by and construed in accordance with the laws, without regard to conflict of law principles.

41. Dispute Resolution

In the event of any dispute arising out of or relating to these Terms or the Services, the parties agree to first attempt to resolve the dispute through good-faith negotiations.

If a dispute cannot be resolved informally within a reasonable period, it shall be subject to the exclusive jurisdiction of the competent courts, unless applicable law requires otherwise.

Nothing in these Terms prevents either party from seeking urgent injunctive or equitable relief from a court of competent jurisdiction where necessary to protect intellectual property, confidential information, or other legal rights.

42. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall remain in full force and effect.

The invalid provision shall be interpreted, to the extent possible, in a manner consistent with the original intent of the parties.

43. Waiver

Failure by GlovaQ to enforce any provision of these Terms shall not constitute a waiver of that provision or of any other rights available to GlovaQ.

Any waiver must be made expressly in writing.

44. Entire Agreement

These Terms, together with the Privacy Policy, Cookie Policy, AI Disclaimer, Medical Disclaimer, Refund Policy, and any additional policies referenced herein, constitute the entire agreement between you and Glovaq regarding the Services and supersede all prior agreements, communications, and understandings relating to the Services.

45. Assignment

You may not assign or transfer your rights or obligations under these Terms without GlovaQ's prior written consent.

GlovaQ may assign its rights and obligations under these Terms to an affiliate, successor, or as part of a merger, acquisition, restructuring, or sale of assets.

46. Electronic Communications

By using the Services, you consent to receive communications from GlovaQ electronically, including through email, in-app notifications, or other digital means.

Electronic communications satisfy any legal requirement that such communications be in writing.

47. Contact Information

Company Name: GlovaQ
Support Email: support@glovaq.com
Website: www.glovaq.com

48. Acceptance of Terms

By creating an account, uploading a facial image, purchasing a subscription, or otherwise using the Services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and all related policies referenced herein.